Testimonials

Hear what our customers have to say about our great service.

"Lori, this has been a hassle-free process. Thank you for your great work keeping this organized! Again, your communication has been wonderful. You should do contractor seminars on how to do this... Others should learn from what you do!!"

Tim & Mary R.
Bismarck

"Thank you for the fine work and the very kind workers! We are so impressed, Lori you followed through on everything - thanks."

Cindy & Ernie T.
Bismarck

"Thanks for the prompt response so I could have heat when it was "chilly"."

Jean D.
Bismarck

"Thank you for your fine services. Your employee was courteous and thoughtful. We like are remodeled kitchen."

Daryl T.
Bismarck

"Thank you so much! I appreciate your expertise!"

Kris P.
Bismarck

“We built our ranch home in 2007 and we have never been happy with the heating/air-conditioning system out there. When the thermostat was turned on in the apartment above the garage, it would regulate the right side of the upper level of the main house. The initial Heating & Air contractor had definitely messed up when installing the system. They were out there many, many times and it never got better. The worst thing was the loud high pitched whistling sound that came on in the main home upper bedrooms EVERY time the system kicked on. Over the years, we’ve had other AC contractors out there and they didn’t help either. I asked Kel if we couldn’t have your guys TRY to see if anything could be done when you were out there installing the ground work for the addition. Thank God, your people knew what they were doing. I know that they couldn’t change the installation problem but guests can now sleep comfortably upstairs. I just wanted to tell you that your technicians did a great job. Thank you so very much. I wish we would have had you years ago. “

Launa M.
Bismarck

“Just would like to say that Russ H. is an excellent plumber. I appreciate how he listens, his expertise, and how he respects one’s property by cleaning up after his work! Brock and Brittney were both very cordial when I spoke with them.”

Candyce F.
Bismarck

“Thanks for the fast service. The disposal works great and is so quiet.”

Jean S.
Mandan

Drilling & Excavating - "nice job - works great. Thanks"

Scott B.
Bismarck

"Please let the service guy know our system is working great. Silent & warm."

Scott B.
Bismarck

"Thank-you for always doing a good job! (& never leaving a mess)"

Evy C.
Bismarck

"Thank you for the prompt correction of my plumbing problems. Your employees approach the problem with know how. With positive results in short order."

Phyllis R.
Bismarck

"Very impressive service call! Russ did an outstanding job!"

John A.
Bismarck

"Thank you for getting someone out to our condo so quickly. We enjoyed working with your employee, Russ. And will not hesitate to call on your company again, if need be. Thanks much."

Sandra L.
Bismarck

"I know I've told you before, but your company has the best employees...especially you! The guys that came yesterday were so kind and respectful just like everyone that has helped us. We love Northern Plains!"

Darcy H.
Bismarck

"Thank you so much for signing on to our "small" bathroom project. We enjoyed getting to know your contractors - they do exceptional work and were exemplary in their conduct. We so appreciated everyone's input and opinions, they were invaluable in our decision making. Thank you very much!"

Jeff & Diane K.
Bismarck

"A plus job done by Mike P."

Gertrude L.
Bismarck

"Thank you very much for the prompt great service in my time of sadness. - Russ is an angel on Earth!"

Pinky G.
Bismarck

"Your guys were great! Thank you"

Belinda C.
Bismarck

"Thanks!! You guys always do an awesome job!!"

Jason & Kim R.
Bismarck

"Thank you for everything! You both have been so wonderful to work with & help me with the decisions! I so appreciated your expertise & professionalism!"

Kris P.
Bismarck

"Thanks for the quick service. Thank Brent for excellent work."

Carl M.
Mandan

"Thank you for your help with our new home. The fixtures, sink, etc. turned out great, even the sink in the garage. Have a Merry Christmas."

Jean & Dale T.
Bismarck

"Many thanks for all the help & for always scheduling us in a timely manner."

Bob & Roberta N.
Bismarck

"Thank you for your excellent service on Nov. 9th, Russ. We are so grateful that there are businesses like Northern Plains to service our need. Ann said Russ was such a kind knowledgeable gentleman. Thanks again. ... If we could give you an award - it would be an 'A-1'."

Royal Condo Owners
Bismarck

"Thanks for the fast & friendly service."

Bernie H.
Mandan

"Just wanted to thank you for all of your time and attention you gave to us while remodeling the kitchen. Your kindness and patience was very much appreciated."

Karen G.
Bismarck

"Thank you!! You guys always do a good job!!"

Jason & Kim R.
Bismarck

"Thank you for getting to us so quickly!"

Tamara K.
Bismarck

"Thank you so much for getting a plumber here on such short notice. You have been fantastic to work with and we'll definitely come to you guys for all our plumbing needs!"

Garrett B.
Mandan

"Thank you for your help in determining the cause for the storm water sump issue at the 6th Street Ramps. I have contacted the electricians. Your willingness to investigate the problem so quickly is much appreciated. Thank you for your assistance."

Bill W.
Bismarck

"Thanks so much for helping me on such short notice! I really do appreciate it!"

Allison B.
Bismarck

"Boy, no waiting from you! Thanks for the fast service. Brent is the greatest! I do refer you to my friends too. Thanks again."

Bernie H.
Mandan

"Thank you so much for the great service! Russ was excellent!"

Doris K.
Bismarck

"Tom did an excellent job!"

Connie H.
Bismarck

Brent was prompt, courteous & helpful. Thanks for your service.

Karen M.
Moffit

"Excellent work as always! Thank you!"

Sandy B.
Bismarck

"Thanks so much!! for the quick response & service."

Rick M.
Bismarck

"Thanks for prompt service and job well done."

Lucille H.
Bismarck

Thanks to Tom for the great & fast service!

Gerald B.
Bismarck

After waiting several days for another plumber, Tom was at my house in less than an hour doing quality work. This is appreciated. If I need help again, I now know who to call.

Harlan H.
Bismarck

"The guy who came today was so great! Thanks for all your help with this process!"

Kaylee B.
Mandan

"Thank you Northern Plains & Tom for the excellent service."

Bob D.
Mandan

Thank you so much for the prompt service. Your service has made a Northern Plains customer of us for a long time.

Brenda & Robert S.
Bismarck

"Thanks for your service!"

Don P.
Bismarck

"Thanks for the great service and the especially nice repair man!!"

Pat O.
Bismarck

"Thank you for the great quick service!"

Dawn W.
Bismarck

"Gardell & Staff - Just a note of thanks. We so appreciated your scheduling in our "project". It's great to be back to normal. The guys did an awesome job - Thank you! And on behalf of our relatives coming next week - a big thank you!!"

Deb A.
Bismarck

"Thanks for being so fast"

Bernie H.
Bismarck

"Thank you for your prompt service!"

Dale E.
Bismarck

"Lori, I just want to thank you again for all of your patience & assistance with our plumbing. We greatly appreciate all of your hard work in helping us. Thank you."

Lynette N.
Bismarck

"Thanks! Russ is always so professional & easy to work with!"

Evy C.
Bismarck

"Thank you for the prompt service. The men were pleasant & efficient!"

Betty B.
Bismarck

"Thanks for coming to our rescue so promptly and doing such a nice professional job. Our helpful person was a delight to work with. Thanks again!"

Jon S.
Bismarck

"Thanks so much, Lori, and thank you for all of your help. I have really valued your honesty and your expertise in all of this – it is valuable!"

Kelli S.
Bismarck

"Everything is looking & working great! Thanks for all your help! :)"

Meghan G.
Bismarck

"We are impressed with your service & especially Russ Hellman. He is so courteous and understood the problem. Heat loss during extreme weather is dangerous & difficult to deal with. Russ got us temporary operation until repair could be made. Thank you very much!"

Jerry D.
Bismarck

"Thank you so much for all your help, you went above and beyond what wonderful customer service! Thanks again!"

Doris M.
Bismarck

"[...] Regardless, every time I called NP [I] got on the schedule no later than two days out and Tom has been at our house probably half of dozen times. Tom has been simply awesome. Thanks for all the things NP has done. The service and work was top notch."

Scott & Alisha R.
Bismarck

"I was having some trouble with my furnace today and Corey was my technician. He was wonderful. He fixed the problem quickly and explained everything to me. He was very polite and helpful. Such an asset to your company. If I have any future issues, you will be my first call! Just wanted to thank Corey again and let you know what a great job he did. Thank you Northern Plains!"

Serena H.
Mandan

"Thank you for such fast & excellent service."

Barb E.
Bismarck

"Thanks a bunch for getting here so quickly. Much appreciated!"

John M.
Mandan

"Just wanted to let you know that we are very happy with the work on our heating system and hot water heaters. It amazed us as to how bad the appliances had gotten, in fact our hot water was actually just warm water. Thanks for the timely service and the great products installed in the most professional manner."

Rick & Sandy O.
Bismarck

"I would like to express sincere appreciation on behalf of both my wife and myself for the extremely high quality, professional job performed by Tom as he re-did our kitchen sink with all new fixtures and appliances. When I visited your office and requested a "good plumber", you sent out not a "good" one but an "outstanding" artisan of his craft. [...] It's rare to find someone as skilled and committed to doing the job correctly. Thank you again for making him available to us."

Alan L.
Bismarck

“Thank you for your promptness and service”

Ken & Dee N.
Bismarck

"I just wanted to let you know how much I appreciated your services. Thank you for referring me to SPS to find the faucet we like that has a lifetime warranty. Thank you to the kind receptionist I spoke to when I had to reschedule. Thank you to Brent for installing our kitchen faucet & stopping our drip. He was on time, friendly & cleaned up after himself. He even took his shoes off at the door."

Cherie N.
Bismarck

"Your fellows did an excellent job. Seems you are the first to hear it when things go wrong and rarely when things are performed correctly."

Mark T.
Bismarck

“Thank you – Mason always does such an excellent job – very professional & personable!”

Sheri H.
Bismarck

"Thank You! Your technician was very kind. We appreciate the Saturday service."

Carol
Bismarck

“Thanks Brian, for a job well done"

Julie N.
Bismarck

"Russell as usual is kind, considerate and cleans up after he finishes the project. Julie was very helpful in getting all we needed. Two great people to work with."

Donna M.
Bismarck

"Would like to thank you! You have a very helpful and friendly staff. Please let them know they are appreciated and thank them."

Judy P.
Bismarck

“Your service man, Bryan, was very nice during the call! Thank you”

John S.
Bismarck

"Thank you so much for coming out on the same day we called. Wonderful customer service! Thank you"

Nancy A.
Bismarck

“Dear Northern Plains, I am writing in order to tell you how pleased I was with your service. On Thanksgiving Day, our furnace in our house went out. Chris was on call for you and came within a reasonable time. He was friendly, helpful and informative. He taught me a lot about the furnace we have and I am very thankful. I pay special attention to qualities possessed by individuals which are so important for leadership. Chris has those in abundance. Now, I certainly have no stake in Northern Plains, but I wanted to write for two reasons, 1) to thank you for such great service with your person on call, Chris, and 2) to let you know that this is the type of person who is perfect for management, should that opportunity ever arise. As you well know, morale goes from the top down, not from the bottom up. Thanks again.

Lance M.
Bismarck

"Thank you for the good fast and friendly service. I am well satisfied."

Orn H.
Bismarck

“Scott, Just wanted to say thank you for all you did to get our kitchen fans done correctly. You were so helpful and speedy to get the job done! Very impressive. Thanks again”

Mel & Cathie E.
Bismarck

"Thanks for the fast & great service. Brent is great!"

Bernie H.
Bismarck

“Just wanted to let everyone know that you made our lives easier here by getting the a/c going. It put a smile on everyone’s face this week. Thank you for your help!”

Rodenburg Law Firm
Bismarck

“Thank you for the good service”

Kathy F.
Bismarck

My sanity has been restored. That glug, glug, glug sound is history. Thanks & Happy Thanksgiving”

Roberta N.
Bismarck

“Hello Shandy & Paul, Just a little note to say thank you again ~ you and the technician you sent were life savors!”

Warford Orthodontics
Bismarck